Read this first
Fastora does not currently claim that every account has completed full KYC. Email verification confirms access to an email address; it does not by itself prove legal identity or age.
01
When enhanced verification may be requested
- During onboarding or an account-security review.
- Before a higher-risk deposit, withdrawal, P2P transaction or Pro activation.
- When account details, payment information or device activity do not match.
- During account recovery, a duplicate-account investigation or suspected fraud review.
- When a payment provider, service partner or applicable law requires more information.
02
Information Fastora may ask for
The exact evidence depends on the review. A document listed here is an example, not a promise that it will always be accepted.
- A valid passport, national identity document or driver’s licence.
- A selfie or live identity check, with a separate notice if biometric comparison is used.
- Recent proof of residential address where relevant.
- Information about the source of funds or source of wealth for higher-risk activity.
- A transaction explanation, wallet evidence or supporting payment record.
03
What happens during review
- Fastora may request clearer or additional evidence.
- An account or transaction may be delayed, limited or declined while checks remain incomplete.
- Possible screening matches should receive human review where the process allows.
- No fixed completion time is promised because complexity and external checks vary.
- Submit sensitive documents only through a channel specifically confirmed by Fastora support; never through a public group or unsolicited social-media message.
Primary references
Standards and official sources
These links explain the public standards referenced above. They do not certify or approve Fastora.
Explore official references across 24 jurisdictions →